Frequently Asked Questions
Everything you need to know about our slow-fashion philosophy and order process.
What is 'slow fashion' and how does it affect my order?
Slow fashion focuses on ethical production and quality over speed. This means we prioritize sustainable sourcing and fair labor, which may result in slightly longer lead times than fast-fashion retailers.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Depending on your location, shipping typically takes between 7-14 business days as we optimize routes to reduce our carbon footprint.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that return shipping costs are the responsibility of the customer to encourage mindful purchasing.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you already own to ensure the perfect fit and minimize the need for returns.
Are your materials sustainably sourced?
Yes, we use organic cotton, recycled polyester, and deadstock fabrics whenever possible. Our goal is to minimize waste and ensure every garment is built to last for years, not seasons.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.